AWS AI/ML

Amazon Kendra

Amazon Kendra is AWS’s managed enterprise search service, using machine learning to index and retrieve content from internal data sources. It handles document ingestion, semantic understanding, and relevance ranking to surface accurate results from complex repositories.

This fits organizations needing scalable, ML-driven search without managing infrastructure. The main trade-off is that while a free trial exists, there is no permanent free tier for ongoing production use, meaning costs begin immediately after the trial period ends.

Product page Docs
  • Free tier Yes
  • Pricing Free tier
  • Regions 15 · 6 continents
  • SLA uptime 99.99%
  • Compliance 13 certifications
  • Provider health A

Decision score

54 /100
Features 20
Pricing 60
Reliability 100
Community 0
Ecosystem 93

Computed from catalog breadth, pricing, provider reliability (uptime & SLA), community signal, and ecosystem (compliance & regions). Weighted equally.

Trust & reach via AWS

Compliance
  • C5
  • CSA STAR
  • FedRAMP
  • GDPR
  • HIPAA
  • ISO 27001
  • ISO 27017
  • ISO 27018
  • ISO 9001
  • PCI DSS
  • SOC 1 Type II
  • SOC 2 Type II
+1 more
SLA uptime
  • compute99.99%
  • database99.99%
  • networking99.99%
  • storage99.99%
Global reach

15 regions across 6 continents

  • Africa
  • Asia
  • Europe
  • North America
  • Oceania
  • South America

Alternatives on other providers

Equivalent services on other clouds:

Compare Amazon Kendra with up to 4 more:

All AWS services Compliance & SLA detail
Compare