Hetzner Compliance & SLA

Certifications

• C5 — Government Certified
  BSI C5 Type 2 attestation
• CSA STAR — Security Not Certified
• FedRAMP — Government Not Certified
• GDPR — Privacy Certified
  EU-only data centers, fully GDPR compliant
• HIPAA — Healthcare Not Certified
• ISO 27001 — Security Certified
• ISO 27017 — Security Not Certified
• ISO 27018 — Privacy Not Certified
• ISO 9001 — Quality Not Certified
• PCI DSS — Finance Not Certified
• SOC 1 Type II — Finance Not Certified
• SOC 2 Type II — Security Not Certified
• SOC 3 — Security Not Certified

SLA Guarantees

• Compute: 99.900% — Cloud Servers network availability View SLA
• Database: 99.900% — No dedicated managed DB SLA
• Networking: 99.900% View SLA
• Storage: 99.900% — Block storage and Storage Boxes View SLA